Customer Care

30 Day Returns Policy

We know that, despite our efforts, not every product works best for everyone. 
We don't want you to experience any hassle in returning them!
If you're not happy with your order, please get in touch via the contact form below.
Remember to include your order number and an explanation of the issue in your note and we will aim to get back to you within 48hrs to work through the concern. 
Any returns made 30 days after purchase will not be eligible for a full refund.
If you have arranged a refund with us, please allow up to 30 days for the money to reach you before getting in touch. 
Exentrique is currently delivering in the UK & EU only!
We aim to dispatch your order within 1-2 working days. 
If you have any queries, please get in touch.